Refund policy

Last updated: August 2025

At Hunt Hardwood Ridge, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns

• You may return most new, unopened items within 30 days of delivery for a full refund.

• To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

• Some products are non-returnable for hygiene or safety reasons (e.g., opened consumables). Please check the product description for details.

How to Return an Item

• To initiate a return, please contact us at [your email address] with your order number and reason for return.

• We will provide instructions on how and where to send your return.

• Please do not send your purchase back to the manufacturer.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).

Exchanges

• We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at [your email address] with photos and details. We will arrange a replacement or refund as soon as possible.